JOB SUMMARY
Working location: AEON MALL Tan Phu, AEON MALL Binh Duong Canary, Parc Mall
Working hours: Shift (7 hours/day, 6 days/week)
Report to: Supervisor
WHAT YOU DO
Patrol areas inside AEON Mall to support customers when necessary:
+ Provide necessary and accurate information to customers (For example: locations of booths, utility areas; programs, events at AEON Mall; services, utilities of AEON Mall, …)
+ Support when customers encounter difficult situations (For example: lost belongings, relatives, heavy lifting, …)
+ Directly or coordinate with relevant departments to resolve customer inquiries and complaints.
– Promptly notify relevant departments when detecting incidents and situations that may affect customers at the shopping mall.
Other related tasks as required by superiors.
WHAT WE REQUIRE
Have a spirit of customer service
Good-looking, friendly appearance
Clear, easy-to-hear voice, agile style
Good health to meet the requirements of long-term travel.
Can work in shifts